The lack of availability for one of your rooms, despite having paid in advance, is certainly a major inconvenience. It's frustrating when a paid reservation doesn't go as planned, especially when you made the booking well in advance. It sounds like you encountered several issues that made your stay quite uncomfortable. I'm sorry to hear about your disappointing experience with your reservation. Did I mention overpriced? It was the last 2 rooms -oops make that one room available for the gorge concert we went to, so what more could we expect?… On a brighter note, there is a handy smoking area right outside the main entrance, and plenty of free parking because of all the abandoned buildings surrounding. It was complete with Strange bumps in the night ( haunted?), close up room window view of the self-serve gas station about 30 feet away, staff so busy on their cell phones they could barely talk no bedding for the extra fold out bed and absolutely terrible coffee. The dings are from wheelchairs! As a former nurse, it was a trip down memory lane to check in at the former nurses station and eat a modest breakfast in the patient dining area, which still looks like a hospital…ah the memories! Everything was so decrepit and lacking in any charm that it was actually like the Tower of Terror Disney ride. This place obviously used to be the rehab center/skilled nursing unit. Speaking of rehab, the hospital is about 100 steps away. I’m sorry I didn’t get a picture of the large paint patches missing from the bathroom door and trim peeling from many dings. This place has recently been taken over by a “new owner”, but it needed a serious rehab. We took the cushions off the fold out couch and my husband slept in the car with the dog to keep him company. We had our daughter her girlfriend planned for 1 room and my husband and me in the other missing room, so we didn’t really feel comfortable sharing the one we got. When I showed the young lady at the desk, my receipt for payment on my phone she said well that can’t be possible. Despite having paid in advance, they didn’t have one of our rooms available, when we got there. Tower of terror meets nursing home ! I made this reservation about three months in advance for 2 rooms. Barcelo Bavaro Palace All Inclusive Resort.The Westin Reserva Conchal, an All-Inclusive Golf Resort & Spa.Hilton Tulum Riviera Maya All-Inclusive Resort.Hotels near Trinity Gardens Lavender Farm.Hotels near Cave B Estate Winery Quincy Tasting Room.Hotels near Andaluz restaurant sport bar &night club.In the event of a complaint from a sale where finance was the payment method we will work to resolve this in-house with you and in line with the Financial Conduct Authority () & Financial Ombudsman Service () requirements. In the unlikely event that a problem cannot be resolved in-house, you can request arbitration, in writing, from the Secretary, MIRAD, PO Box 333, Southport, PR9 7GW. New Reg is a recognised reseller of DVLA registrations and is registered with the DVLA to supply physical number plates.ĬOMPLAINTS PROCEDURE - Our firm is a Member of the Institute of Registration Agents and Dealers and is governed by their strict rules and regulations. New Reg is not affiliated to the DVLA or DVLA Personalised Registrations. All number plates are subject to availability, E&OE, DVLA transfer fees and our terms and conditions, some number plates are also subject to VAT.ĭVLA is a registered trademark of the Driver & Vehicle Licensing Agency. New Reg sell DVLA registrations (Unissued Government Stock), private registrations owned by third parties and our own stock on a 'first come, first served basis'. Our car registrations 24 hour 'Buy' form takes priority over our 'Enquire' form or a 'Telephone' enquiry. New Reg will coordinate the entire transfer of your personalised registration with DVLA when requested by you.
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